Privacy Policy
Effective Date: January 1, 2025
Last Updated: July 28, 2025
Introduction
At Charity Plumbing ("we," "our," or "us"), your privacy matters. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit https://www.charityplumbing.com or engage with our services. We are committed to safeguarding your data in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
We collect two main types of information:
a) Non-Personal Information:
- Browser type and version
- Operating system and device type
- Aggregate site usage data (e.g., page views, session duration)
- IP addresses for analytics and security purposes
b) Personal Information:
- Full name, email address, phone number, and mailing address
- IP address and geolocation data
- Any information you provide through contact forms or inquiries
2. How We Collect Your Data
We collect your data through:
- Website forms you complete
- Cookies and other tracking tools (see Section 6)
- Third-party services like Google Analytics
- Direct interactions such as emails, phone calls, or messages
3. Legal Basis for Data Processing
Your data is processed under one or more of the following legal bases:
- Consent: You gave us permission to process your data
- Legitimate Interest: For internal analytics, customer support, and fraud prevention
- Contractual Obligation: Necessary to deliver requested services
- Legal Compliance: As required by applicable law or authorities
4. How We Use Your Data
We use the data we collect to:
- Respond to your inquiries and provide support
- Improve our website’s performance and user experience
- Deliver relevant marketing and advertising
- Perform internal analysis and business improvements
- Comply with regulatory requirements
5. Third-Party Sharing & Advertising
We do not sell your personal data. However, we may share anonymized or aggregated data with trusted partners for service delivery and analytics:
- Google Analytics and Ads
- Advertising networks for retargeting purposes
- Web hosting and IT service providers
To opt out of targeted advertising:
- Google Ads: http://www.google.com/ads/preferences/
- NAI Opt-Out: http://optout.networkadvertising.org/
6. Cookies & Tracking
Cookies help us enhance your browsing experience. We use cookies to:
- Store your preferences
- Measure website performance
- Serve personalized ads
You can adjust your cookie preferences in your browser settings. Learn more at: https://policies.google.com/privacy?hl=en-US
7. Data Security Measures
We implement industry-standard measures to keep your data safe:
- SSL encryption during data transmission
- Firewalls and access control systems
- Regular security monitoring and audits
Although no method is 100% secure, we will notify you promptly in the event of a data breach, as required by law.
8. Data Retention & Deletion Requests
We only retain your data for as long as necessary for:
- Service fulfillment
- Legal compliance
- Dispute resolution
To request deletion of your personal data, contact us at:
Email: charityplumbing@gmail.com
Phone: (256) 690-7095
9. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access a copy of your personal data
- Correct inaccuracies
- Request deletion of your information
- Limit or object to processing
- Opt out of marketing emails
To make a request, please contact us using the information provided above.
10. Children’s Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect data from children under 13. If we discover such data has been collected, we will delete it immediately. Please contact us if you believe this has occurred.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any material changes will be published on our website with a revised “Last Updated” date. Your continued use of our website indicates acceptance of the updated terms.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please reach out to us:
Charity Plumbing
15288 US Route 231, HWY 431, Hazel Green, AL 35750
Email: charityplumbing@gmail.com
Phone: (256) 690-7095
Website: https://www.charityplumbing.com